Seating: Seating:
Maximum seating time: 1 hour 20 minutes during peak periods.

Online Bookings:
Complete the booking form via our website.
Your booking is only confirmed once you receive our email confirmation.

Group Bookings (6+ guests):
Deposit: £10 per person (required to secure your table).
Confirmation may take 24–48 hours.

Telephone Bookings:
A valid email address and mobile number are required.
Please review our terms and conditions online before booking.

Children:
Please specify the number of children under 14 in your party when booking.

Running Late:
Please call if you expect to be late.
Tables may be released if you arrive more than 10 minutes late without notice.

Cancellations:
Must be made at least 24 hours in advance by email (or by phone if email is not possible).
Deposits are fully refundable with 24 hours’ notice.
Deposits are non-refundable if cancelled within 24 hours.

Guest Numbers:
Please notify us of changes to your party size at least 24 hours in advance.
Increases are subject to availability.

Our website complies with the data protection act 1998. We respect the privacy of our guests.

When you visit our site to read or download information, like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the information.

There is a mailing list option on the site. The system will record your e-mail address and other information only if volunteered to us by you. This information will be treated as proprietary and confidential. If you choose to subscribe we will email you periodically with news and web site updates.

You can unsubscribe from emails at any time by writing us on info@colabalondon.com

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Third-party cookies: We additionally use some third party tools to provide features on our websites, and they may also store information about your visit using cookies.

If you have any requests concerning your personal information or any queries about this policy please contact us on info@colabalondon.com

The security of your Personal Information is important to us, but remembers that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

We have a maximum sitting of one and half hour during our peak times - please do be aware of this. Drunken and disorderly behaviour will not be tolerated and the person (s) in question will be asked to leave the store. If necessary, the police will be asked to intervene.

Special Offers and Deals: All special offers and meal deals are single offers and cannot be used in conjunction with any other offers. Offers have no cash value and are not transferable. All voucher codes carry an expiry date. Online offers cannot be redeemed for Phone orders.

Ordering Online or Ordering in the Restaurant: When ordering online please be advised a comprehensive list of all our allergens is listed. We recommend you to speak to a member of senior team member/manager by giving your order number. This will ensure your order will be handled with extra care. Please note that our kitchens are small and though cross contamination is never deliberate, we cannot concretely guarantee our dishes are totally free from allergens.

• Special Diet and Allergens: The following ingredients are common inclusions in pan asian dishes and therefore are carried in our kitchens.
• Crustaceans for example prawns, crabs, lobster, crayfish
• Eggs
• Fish
• Peanuts
• Milk
• Soybeans
• Nuts; namely almonds, hazelnuts, walnuts, cashews, pecan nuts, Brazil nuts, pistachio nuts, macadamia (or Queensland) nuts
• Celery (including celeriac)
• Mustard
• Sesame
• Lupin which includes lupin seeds and flour and can be found in types of bread, pastries and pasta
• Molluscs like clams, mussels, whelks, oysters, snails and squid
If you do have a specific palate or intolerance or SPEAK TO THE MANAGER ON DUTY.

No food/beverages except those supplied by us are permitted to be consumed on the premises.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.

We do not charge mobile phones or any other gadgets in our bar area as all the sockets in the bar are for the use of equipment like the fridge, freezer etc. We have had phones and ipads blow a fuse when plugged in at the same power points the past. These are our only charging points behind the bar area. And they are all in continuous use. If you wish to charge your phone, you may do so at your own risk at one of the visible points on the restaurant floor. The management takes no responsibility for the loss of items. Please be cautioned, we have had phones stolen in the past while being charged.